 Like
many Fortune 500 companies, Davita communicates with its employees
via email, resulting in overflowing inboxes.
Davita Village Communications - the company's internal communications
department - needed to consolidate and manage an email environment
rapidly spiraling out of control.
Requirements:
 Centralize
company-wide emails to reduce the communications overload
causing increasing frustration among employees.
Streamline interdepartmental
communications to eliminate firm-wide emails transmitted
from individual departments.
Create, implement and enforce
a firm-wide email communications policy to ensure that
important messages were delivered in a coherent and timely manner,
helping personnel manage their time and productivity.
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Using Message
Builders, a customized enterprise solution from EmailOpen,
Davita consolidated all disparate firm-wide emails into a single
weekly email.
Click here to watch the full process
Email communications from multiple
departments are now aggregated into one weekly email, improving
reliability, predictability and manageability.
One centralized entity collects
content from multiple sources, ensuring consistency in
information selection and presentation. Recipients can simply use
and enjoy the content, spending less time simply trying to make
sense of it all.
Streamlined production process
integrates content, design and message delivery into a single step;
emails are pre-formatted, professional looking and easliy generated. |
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| Productivity is up, frustration is down, and
important messages no longer get lost in mass email quantities. |
More clarity: Increased
clarity regarding firm-wide business activities, helping employees
better understand and fulfill their roles.
Less time managing emails:
Increased employee productivity; less time spent reading, prioritizing
and sorting emails.
More productivity:
Increased use of company intranet, a productivity-enhancing byproduct
of improved email communications
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Davita
is the largest independent provider of kidney dialysis services in the
United States, serving more than 50,000 patients suffering from chronic
kidney disease. The company's website, davita.com, is a leading online
resource for sufferers, caregivers and medical professionals.
