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Davita is the largest independent provider of kidney dialysis services in the United States, serving more than 50,000 patients suffering from chronic kidney disease. The company's website, davita.com, is a leading online resource for sufferers, caregivers and medical professionals.

Chronic kidney disease affects a relatively small but highly engaged population including patients, family members and caregivers.

Davita needed a considerate, attention grabbing communication strategy to provide vital information and make the public aware of Davita's services.

Requirements:

Create a regularly distributed relationship-building vehicle to facilitate ongoing communications with their target audience.

Drive qualified traffic to davita.com to make the public aware of the full range of products and services Davita offers.

Demonstrate and reinforce Davita's industry leadership position.

Using EmailOpen, Davita created an awareness-building monthly e-newsletter.

Specifics:

The e-newsletter is designed to maintain consistency with corporate branding and reinforce a constant message.

Forward-to-a-friend draws on a powerful community dynamic and encourages viral marketing.

Relevance-enhancing deep links take users from the email story directly to corresponding content on their website.

Measurement and reporting tools let editorial and marketing personnel assess link popularity and adjust content accordingly.

More traffic, customers and brand identity consistency

More traffic: Increased traffic to davita.com

More customers: Increase in the rate of new customer acquisition.

More brand identity consistency: Wider and more consistent communication of Davita brand identity, reinforcing the company's position as an industry leader.


Consolidate and streamline internal email communications
Reinforce corporate identity and strengthen employee relationships
Engage your employees with highly relevant and interactive emails
Add pizazz and maximize publicity for new product rollouts
Increase email readership and improve response with complex data tracking and analysis


Localize sales effort and expand your customer base
Strengthen your customer relations on a limited budget
Maximize sales with e-commerce integrated emails
Drive traffic to your web site

 


* EmailOpen starts at $99 for up to 7,000 emails sent per month including all standard key features
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